Employee Experience Platform Specialist

COURSE OUTLINE

Module 1: Design digital employee experiences

• Introduction
• Case study – Tailwind Traders
• Evaluate current employee experiences
• Consider employee privacy and data requirements
• Assemble business stakeholders and define goals
• Explore Viva experience areas
• Understand Viva licensing
• Knowledge check
• Summary and resources

Module 2: Introduction to the Microsoft Viva suite

• Introduction to Microsoft Viva
• Understand Viva apps
• Get started with Microsoft Viva
• Use Viva to keep everyone informed, included, and inspired
• Use Viva to get actionable insights to foster well-being and productivity
• Use Viva to align people’s work to team and organization goals
• Use Viva to help employees learn, grow, and succeed
• Knowledge check
• Summary

Module 3: Introduction to Viva Connections

• Introduction
• What do users experience?
• When to use Viva Connections?
• What technical requirements must be met to deploy Viva Connections?
• Knowledge check
• Summary

Module 4: Plan for Viva Connections

• Introduction
• Build your team and meet requirements
• Analyze tasks and scenarios for Viva Connections
• Plan for Viva Connections Dashboard, Feed and Resources
• Plan to announce, launch, and scale adoption
• Knowledge check
• Summary

Module 5: Design skilling and growth experiences with Viva Learning

• Introduction
• Case study – Tailwind Traders
• Plan for Viva Learning
• Assemble Viva Learning admins and stakeholders
• Understand content sources with Viva Learning
• Coordinate setup and configuration of Viva Learning
• Develop adoption strategies for Viva Learning
• Develop an org-wide learning culture
• Knowledge check
• Summary and resources

Module 6: Guided Project – Create featured set of content in Viva Learning

• Introduction to Viva Learning featured sets
• Prepare your environment
• Exercise – Add Knowledge Administrator and Knowledge Manager
• Exercise – Configure learning content sources
• Exercise – Add SharePoint as a content source
• Exercise – Manage learning content in SharePoint
• Exercise – Create featured content set
• Summary and resources

Module 7: Design productivity and wellbeing experiences with Viva Insights

• Introduction
• Measure workplace patterns with Viva Insights
• Identify Viva Insights stakeholders
• Assess experiences and define goals
• Coordinate setup and deployment of Viva Insights
• Communication and adoption planning
• Knowledge check
• Summary and resources

Module 8: Introduction to Viva Topics

• Introduction
• How AI interacts with Viva Topics
• How to use Viva Topics for administrators
• Modernize SharePoint for Viva Topics
• Sign up for and configure a Viva Topics trial
• Create a Topic center & assign licenses
• Change the name of the Topic center
• Knowledge check
• Summary

Module 9: Plan roles, automation, and training for Viva Topics

• Introduction
• Review the roles available in Viva Topics
• Identify opportunities to use Viva Topics to automate standard tasks
• Review the skills needed to deploy, manage, and use Viva Topics
• Train employees to use Viva Topics
• Knowledge check
• Summary

Module 10: Role of an OKR Champion

• Introduction
• Roles and responsibilities
• How to communicate about OKRs and Viva Goals with your team
• How to successfully leverage resources
• Knowledge check
• Summary

Module 11: Learn OKR essentials with Viva Goals

• Introduction
• What are OKRs?
• Why OKRs?
• Best practices for getting started with OKRs and Viva Goals
• Check your knowledge
• Summary